How do I know if I have an upgraded PACER account?
Upgraded PACER accounts have usernames that are at least 8 characters. If your username is 6 characters, you do not have an upgraded account. Go to https://www.pacer.uscourts.gov/ and click on the account name in the upper right corner and then on Manage My Account to upgrade your PACER account.
NextGen will automatically perform a PDF Check to evaluate PDF's as they are uploaded to ensure they meet validity and security requirements. The system scans all files before they are uploaded into CM/ECF and performs a check on the file size and file type. Any PDF larger than the maximum file size allowed will be rejected by the system.
The District of Idaho allows a maximum file size of 15MB for a PDF to be uploaded into CM/ECF.
The simplest way to address most PDF upload rejections is to flatten the PDF and then upload it into CM/ECF. Those steps are as follows:
1. Open your PDF in Adobe Acrobat or another tool.
2. Print the PDF file to your PDF printer (File>Print>select Adobe PDF or another PDF printer listed in the drop-down list).
3. Save the printed PDF and upload into CM/ECF.
NOTE: If using Nuance, it contains a flatten file feature which can be found by selecting Advanced Processing> Flatten File.
For appellate courts that are configured to allow audio and video attachments:
PDFs with attached audio and/or video often also have JavaScript added and will be rejected because the JavaScript can cause Cross-Site Scripting attacks.
To remove JavaScript from the file:
1. Open the PDF with attached audio/video file.
2. Go to File > Save as Other > Optimized PDF.
3. Click OK to pop up message about the attached file.
4. Click on Discard Object on the left bar.
5. Check Discard all JavaScript actions.
6. Click OK and save.