How do I know if I have an upgraded PACER account?
Upgraded PACER accounts have usernames that are at least 8 characters. If your username is 6 characters, you do not have an upgraded account. Go to https://www.pacer.uscourts.gov/ and click on the account name in the upper right corner and then on Manage My Account to upgrade your PACER account.
What happens to my CM/ECF account after the court transitions to NextGen?
After the court upgrades to NextGen, you will link your current CM/ECF account to your PACER account. After the accounts are linked you will no longer user your CM/ECF username or password.
My law firm uses a shared PACER account. Can we continue to use that account?
Each attorney must have an individual/attorney PACER account for electronic filing in NextGen. The law firm can create a PACER Administrative Account (PAA) to manage the billing for all of the individual accounts. Staff members who share a PACER account only for research can continue to share.
I linked my account when the Court of Appeals converted. Do I have to link my account again?
Yes, you must now link your PACER account to your District Court CM/ECF account before you can file in District Court.
I am a CJA attorney and I currently have two PACER accounts. Will I continue to need two accounts with NextGen?
CJA Attorneys will only need one PACER account for filing and viewing in CM/ECF NextGen. If you have a separate exempt CJA account now, those exempt privileges will be added to your individual/attorney upgraded PACER account and your current exempt account will be canceled. Contact the PACER help desk at firstname.lastname@example.org and request that your CJA status for the District of Idaho be added to the upgraded PACER account.
My PDF Was Rejected, What Do I DO?
NextGen will automatically perform a PDF Check to evaluate PDF's as they are uploaded to ensure they meet validity and security requirements. The system scans all files before they are uploaded into CM/ECF and performs a check on the file size and file type. Any PDF larger than the maximum file size allowed will be rejected by the system.
The District of Idaho allows a maximum file size of 15MB for a PDF to be uploaded into CM/ECF.
How to Flatten a PDF
The simplest way to address most PDF upload rejections is to flatten the PDF and then upload it into CM/ECF. Those steps are as follows:
1. Open your PDF in Adobe Acrobat or another tool.
2. Print the PDF file to your PDF printer (File>Print>select Adobe PDF or another PDF printer listed in the drop-down list).
3. Save the printed PDF and upload into CM/ECF.
NOTE: If using Nuance, it contains a flatten file feature which can be found by selecting Advanced Processing> Flatten File.
For appellate courts that are configured to allow audio and video attachments:
1. Open the PDF with attached audio/video file.
2. Go to File > Save as Other > Optimized PDF.
3. Click OK to pop up message about the attached file.
4. Click on Discard Object on the left bar.
6. Click OK and save.